parlant

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### Build your customer experience agent with AI: better, faster, for a fraction of the cost.

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**Parlant** is an open platform for building customer-facing chat agents with AI. You describe how the agent should behave, and your coding agent implements it for you. Parlant provides the rest: an engine that keeps the agent on your rules in every conversation, plus the parts every customer-facing agent needs, from a chat widget and human handoff to testing, hosting, and analytics.

Because the agent runs on your own code, it can use any system you can reach and any model you choose, and—unlike closed CX platforms—you pay model providers directly instead of an [overpriced fee per resolution](https://hansvandam.substack.com/p/false-containment-how-your-best-dashboard).

## What building with Parlant feels like

Imagine you're working on a lead-generation agent for your company's website, and a new feature launches in 1 hour.

- **Monday, 8:43:** Marketing sends you the final FAQ for